Barn Surgery

Barn Surgery 2015-10-04 Person 4 5 0

In my recent experience with a prescription the quality of service provided is very dependant on the reception staff. It took me 5 days to sort out a prescription because some staff were seemingly too busy or uninterested in trying to sort my situation out. It was only when Margaret took control on the fifth day and helped me directly that the problem was sorted. After the date of being prescribed I had to wait 6 days before I could collect from the chemist and start using the drug. I understand that the surgery is busy but the first point of contact are the receptionists and they should be trained to listen and take an interest in every patient problem and provide the necessary action or advice howevr busy they are.

Barn Surgery 2015-09-28 Person 4 5 0

I have lived in Ferring for 15 years. The service is extremely good, far better than my previous doctors in Shoreham. I miss Dr Longmore.

Barn Surgery 2015-08-28 Person 5 5 0

I hate going to the doctors and meeting other sick people! So I have not been to see a doctor for some time. I was so impressed, from the hand cleaner on the way in to the new touch screen reception, then came the polite staff of all the members of the team. The doctor and I had a chat he went the extra mile and performed an additional procedure. Then I needed to borrow to monitor my blood pressure and to re-book to give blood for tests. As I work away from home I was concerned how long this would all take, I had to wait a further 5 minutes. Wow what a great service! & "Thank You!"

Barn Surgery 2015-08-24 Person 4 5 0

It is a friendly, caring surgery, so many are too clinical and unfriendly these days.

Barn Surgery 2015-08-24 Person 5 5 0

Excellent. Dr Farrer explained my problem clearly and I felt very satisfied with the conversation.